1. Data Controller

Pursuant to EU Regulation 2016/679 (GDPR), the data controller is:

Villa Sofia
Address: Via Lissolo, 9 - 23896 Sirtori (Lecco)
Email for privacy contact: villasofiaitaly@gmail.com
Owner: Natalia Scarinci

2. Type of data collected

Villa Sofia collects exclusively the data provided by users through the contact form, specifically:

• Name and surname

• E-mail address

• Phone number

• Any information provided in the message

No sensitive data is collected or shared with third parties.

3. Purpose of the Processing

The personal data collected are used exclusively for:

Contact users and provide information about the services requested
Manage quote requests and bookings
Answering user questions

We do not use the data for marketing, newsletter or profiling purposes.

4. Legal basis of the processing

The data processing is based on the user's consent, expressed voluntarily by sending the contact form.

5. Data retention

The data is stored for the time necessary to respond to the user's request, up to a maximum of 12 months, unless explicit requests for cancellation are made before this deadline.

6. User rights

In accordance with the GDPR, the user can:

• Access your data and request information on their processing

• Request rectification, cancellation or limitation

• Object to processing for legitimate reasons

• Revoke consent at any time

To exercise your rights, you can contact us by email: villasofiaitaly@gmail.com

7. Cookie Policy

Villa Sofia uses only technical cookies necessary for the correct functioning of the site. No profiling or tracking cookies are used.

Technical Cookies: Essential for navigation and the correct functioning of the site.
Third Party Cookies: No third party services (Google Analytics, Facebook Pixel etc.) are connected to the site.

Users can manage cookie preferences directly from their browser, disabling or deleting those already saved.